The SFA product
is an advanced, distributed, Sales Force
and Customer Relationship Management
The purpose of the software is to automate paper processes and increase productivity, accuracy, information exchange and revenue opportunities for field, sales, agent forces and for management.
SFA Application Components
Amazon Web Services Cloud Computing
SFA is hosted on the Amazon Web Services Cloud Computing
. Cloud Computing is essentially the virtualization of IT compute resources, and their remote usage. AWS is the market leading public cloud infrastructure. AWS is able to provide almost unlimited scalability, resilience, fail-over, and recovery. With over 100 Global data centers and many associated virtualized services, AWS allows a platform to be deployed to a global audience with reduced latency, and improved performance and throughput.
Security is a primary design principle and concern around Cloud Computing. AWS has been audited and certified by many dozens of security agencies and governmental agencies. Policies, logging and monitoring are built in to AWS cloud platform solutions to provide a dashboard and overview of the environment and any threats to data and applications.
Key parts of the SFA security model:
- Application Attack
- Disaster Recovery
- High Availability
Zero Trust, Zero Touch, Encrypt everything. SFA’s infrastructure conforms to the above list of security best-practices.
In summary the SFA platform has:
- Automated data backup
- Automated Machine Image (application) backup
- High Availability and Failover within AWS
- Disaster Recovery within AWS
- Disaster Recovery outside of AWS with Azure Cloud
- Automated Monitoring and Logging
- Security of access and all data
Simplified Cloud Infrastructure Diagram
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