Professional Cloud Services

Planning/Design

Cloud Discovery, Cloud Design

Transformation

Cloud Transformation, Data Analysis and Transformation of Information Systems and the Business process

Migrating to the Cloud

Migration of COTS and Workloads to AWS or Azure   Migrating CRM/SFA to Salesforce.com

Migrating SFA/CRM

Customizing CRM/SFA to your business   Saving your existing SFA/CRM investment

Cloud Dev/Ops

Engineers trained in the best of breed Dev/ops technologies

AWS Migration

Migrate VM workloads and existing databases to AWS platform
 

Cloud Blog

Friday, July 19, 2019
With Cloud computing, and inside VLEs and the IT media industry, there is a groupthink that all technological innovation is now ‘Digital Transformation’. This is of course a lot of nonsense. Cloud computing covers Infrastructure, Platforms, Software as a Service, Security, Application re-platforming, Data Layer improvements, Single-Sign-On and an almost unlimited level of technical opportunities which may, or may not be, related to Digital Transformation. Putting technology under one rubric is pointless. Digital Transformation used to mean, and it still should mean, the following:
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Thursday, July 11, 2019
In many VLEs (Very Large Enterprises), Oracle estates can run a majority of the business services. However, these clusters of Oracle licenses are extremely expensive. There is a trend within VLEs to consider migrating expensive Oracle Licensed estates, to AWS non-Oracle database platforms. Once re-platformed this allows the Telco to invest in AI, Big Data and predictive analytics to improve business performance, competitive advantages and revenues per subscriber.
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Thursday, July 04, 2019
Though they can meet targeted needs, virtual appliances have some distinct drawbacks. Virtual Appliances (VA’s) run as guests on top of a hypervisor, which limits performance and with VA’s there is always the issue of sprawl.
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Saturday, June 22, 2019
Network virtualization is an important, though usually overlooked part of moving toward a Software Defined Data Center or SDDC. For network-connected workloads, a virtual network appears and operates like a traditional physical layer. Workloads “see” the same layers, 2, 3, 4 through 7;that they would in a traditional physical configuration. The key element and difference is the network hypervisor which renders the services as consumable virtual assets and logical instances of distributed software modules on the local host and applied at the virtual interface of the virtual switch.
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Friday, June 14, 2019
One important trend in Cloud Computing is the virtualization of the Data Center. A Software-Defined-Data-Center or SDDC, is an environment which provides the encapsulation of the underlying physical and network infrastructure, rendered as a software service. The basic premise is the same as that of a Virtual Machine (VM). In a VM, hypervisor software manages multiple application access to the underlying server-compute and networking resources. Depending on its type, the hypervisor can support a single operating system, or many operating systems.
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Featured Projects

SFA (Sales Force Automation)

The SFA product is an advanced, distributed, Sales Force and Customer Relationship Management application.

The purpose of the software is to automate paper processes and increase productivity, accuracy, information exchange and revenue opportunities for field, sales, agent forces and for management.
CRM Trilogix Sales Force Automation system components
SFA Application Components


Amazon Web Services Cloud Computing

SFA is hosted on the Amazon Web Services Cloud Computing platform aws.amazon.com. Cloud Computing is essentially the virtualization of IT compute resources, and their remote usage. AWS is the market leading public cloud infrastructure. AWS is able to provide almost unlimited scalability, resilience, fail-over, and recovery. With over 100 Global data centers and many associated virtualized services, AWS allows a platform to be deployed to a global audience with reduced latency, and improved performance and throughput.

System Security

Security is a primary design principle and concern around Cloud Computing. AWS has been audited and certified by many dozens of security agencies and governmental agencies. Policies, logging and monitoring are built in to AWS cloud platform solutions to provide a dashboard and overview of the environment and any threats to data and applications.

Key parts of the SFA security model:

  • Network
  • Anti-Malware/Virus
  • Perimeter
  • Application Attack
  • Disaster Recovery
  • High Availability
  • Backup
Key principles: Zero Trust, Zero Touch, Encrypt everything. SFA’s infrastructure conforms to the above list of security best-practices.

In summary the SFA platform has:

  • Automated data backup
  • Automated Machine Image (application) backup
  • High Availability and Failover within AWS
  • Disaster Recovery within AWS
  • Disaster Recovery outside of AWS with Azure Cloud
  • Automated Monitoring and Logging
  • Security of access and all data
CRM Trilogix Sales Force Automation cloud infrastructure
Simplified Cloud Infrastructure Diagram

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OGI™ (Organizational Growth Indicator)

OGI™ is a multi-tiered application, hosted on AWS (Amazon Web Services) cloud. The system is a new empirical, web browser accessible system, developed to assess organization’s innovative and transformative capability.

CRM Trilogix system infrastructure
Simplified Architecture Diagram


The system is composed of Administration and End User portals.

The End user portal is an online questionnaire accessed by members of the organization. The survey (questionnaire) is user id and password specific for protection purposes. The responses are saved per page. Users cannot continue to the next page unless the question is answered, which takes care of missing responses.

There is no real limit to how many end-users can use the survey during a defined period (example one day). The real challenge from a technological perspective, lies in the concurrent employee usage. Given current requirements and general usage patterns over 100 concurrent users (users acting on the system at exactly the same time, during the same minute); is supported as a threshold. The platform can be extended with various techniques to accommodate more concurrent users as necessary.

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ERP to the Cloud services

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