Client Industry

Manufacturing and distribution of rackable products [knick knacks, clothing] in retail.  Billions in revenue, IT department with about $70 million in p.a. spend on software and systems. 

 

Client Profile

Manufacturer and distributor of rackable retail products in USA, which are sold to consumers.

 

Business Challenges

Client needed:

• Common platform to manage the inventorying, shipping, warehousing and sales of many product lines.
• Sales and Field support, and vision into client details, including shipments, orders and AR.
• Migration of old ERP system to a hybrid cloud system [forklifting of client server into a cloud-hybrid model].
• Eliminate the many errors existent in ordering, client support, product returns.

 

Solution

• Cloud based hybrid solution using SaaS modules, PaaS, connected to an open stack premised middleware and backend
• Users: 98
• Modules: Inventory management, Shipments, Quoting, Ordering, Client Care Reporting

 

Benefits

Customized private VPN Cloud enabled this firm to increase sales, decrease costs and increase market share. Data errors, duplication, lost information, short shipments, back shipments were largely eliminated. AR and faster order processing improved cash flow.

 

Client Feedback:

“The hybrid cloud solution from Trilogix allowed us to focus on our business. Our data and IT systems were cleaned up, information was given to the field when and how they wanted it; and our clients are happier, receiving product on time, with accurate ordering and invoicing.” [J. Gugliano, IT]